Refund policy

Due to the nature of our products, we're unable to accept returns or offer refunds once an order has been collected. As fresh, perishable food made in small batches to order, we're not able to resell or safely reuse returned items.

If there's a genuine problem with your order — something arrived damaged, incorrect, or not as described — please contact us at info@glutenfreedombageri.com within 24 hours of collection, with a photo if possible. We'll always do our best to make it right.

If you have any allergy or ingredient concerns before ordering, please reach out beforehand — we're happy to answer questions about our recipes and kitchen practices.